Reach a person, anytime, day or night with Stanley Security Solutions’ National Service Center.

 

Service Plans

Stanley provides a warranty on all installed systems. In addition, a comprehensive service plan is provided to offer peace of mind that your system will be serviced promptly to minimize downtime. Service plans can be customized to meet anyone’s needs by offering various levels of coverage for equipment costs, labor costs, and response times.

 

Preventative Maintenance

Stanley provides scheduled preventative maintenance on electronic security systems on an annual, semi-annual, or quarterly basis. The scheduled appointment includes a visual inspection of the command center and head-end devices, verification of communication links, and system reeducation.

 

Embedded Customer Support Technician

Stanley provides full-time, embedded customer support technicians for key accounts. Embedded technicians work at the customer locations to assist in day-to-day tasks regarding system operation and technical application. This support can be customized to include repair work, test and inspection, as well as programming and other technical functions.

 

Training

Stanley provides customized, on-going user training on a scheduled, annual or semi-annual basis. This customized training can be conducted on-site or in a classroom setting. The training curriculum is centered on everything from system operation to how to maximize system functionality and performance. This offering is ideal for facilities with dynamic workforces.